Welcome to RGB Room Lighting Store. These Terms and Conditions ("Terms") govern your use of our website rgblightingstore.com (the "Website") and the purchase of products from RGB Room Lighting Store ("we," "us," "our," or "the Company").
IMPORTANT: Please read these Terms carefully before using our Website or making a purchase. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or purchase our products.
Company Details:
RGB Room Lighting Store
973 Watson Haven
Tonyside TN12 9PU
United Kingdom
Company Registration Number: 97082654
Phone: +44 2689 408734
Email: info@rgblightingstore.com
These Terms constitute a legally binding agreement between you (the "Customer" or "you") and RGB Room Lighting Store. By placing an order through our Website, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement.
We make every effort to ensure that product descriptions, specifications, images, and prices on our Website are accurate and up to date. However, we do not warrant that product descriptions or other content on our Website is accurate, complete, reliable, current, or error-free.
Colors and specifications of products may vary slightly from images shown on our Website due to photographic lighting, screen settings, or manufacturing variations. Such variations do not constitute a defect or breach of contract.
All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice. If a product becomes unavailable after you have placed an order, we will notify you as soon as possible and offer you the option to:
All prices displayed on our Website are in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been placed and confirmed.
In the event of a pricing error on our Website, we will notify you as soon as possible and give you the option to:
To place an order, you must:
After you place an order, you will receive an email acknowledgment. This email is not an acceptance of your order, merely confirmation that we have received it. A contract between you and RGB Room Lighting Store will be formed only when we send you a dispatch confirmation email indicating that your order has been shipped.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where:
If your order is cancelled, we will notify you via email and refund any payment already received.
We accept the following payment methods:
All payment transactions are processed through secure, encrypted connections using SSL technology. We use reputable third-party payment processors that comply with PCI-DSS security standards. We do not store your complete payment card details on our servers.
By providing payment information, you confirm that:
If payment authorization fails or is declined, we will notify you via email. Your order will not be processed until successful payment is received. We reserve the right to cancel orders if payment cannot be completed within a reasonable timeframe.
We currently deliver to addresses within the United Kingdom. For international shipping inquiries, please contact our customer service team.
We offer free standard delivery on all orders within the UK. Shipping costs, if applicable for expedited or international delivery, will be clearly displayed at checkout before you complete your purchase.
Standard UK delivery typically takes 3-5 business days from dispatch. Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, including but not limited to:
Orders are typically dispatched within 1-2 business days. Once your order is dispatched, you will receive an email with tracking information. You are responsible for providing accurate delivery address information. We are not liable for delays or non-delivery caused by incorrect address details.
If no one is available to receive the delivery, the courier will typically leave a notification card with instructions for redelivery or collection. Uncollected parcels may be returned to us, and you may be charged for reshipment.
Risk of loss or damage to products passes to you upon delivery. Title to products passes to you upon our receipt of full payment for the products.
For detailed information about our returns and refunds policy, please refer to our separate Refund Policy document. Key points include:
All products sold by RGB Room Lighting Store come with a 3-year manufacturer's warranty covering defects in materials and workmanship under normal use. This warranty does not cover:
This warranty is in addition to your statutory rights under UK consumer protection laws. Nothing in these Terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015.
To make a warranty claim, contact our customer service team with:
We will assess warranty claims and, if approved, provide a repair, replacement, or refund as appropriate.
All content on our Website, including but not limited to text, images, graphics, logos, photographs, videos, designs, and software, is the property of RGB Room Lighting Store or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not:
You agree not to use our Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our systems. Specifically, you must not:
We reserve the right to terminate your access to our Website and refuse service if you violate these Terms or engage in prohibited activities.
To the fullest extent permitted by law, RGB Room Lighting Store and its directors, employees, agents, and affiliates shall not be liable for:
Our total liability to you for any claims arising from or related to these Terms or your use of our Website or products shall not exceed the amount you paid us for the specific product giving rise to the claim.
Nothing in these Terms excludes or limits our liability for:
You agree to indemnify, defend, and hold harmless RGB Room Lighting Store and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
Your use of our Website and your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website, you consent to our collection, use, and disclosure of your information as described in our Privacy Policy.
Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by RGB Room Lighting Store. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.
You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party websites or services. We recommend that you review the terms and privacy policies of any third-party websites you visit.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
In such events, our performance obligations will be suspended for the duration of the force majeure event.
We reserve the right to modify these Terms at any time without prior notice. When we make material changes, we will post the updated Terms on our Website with a new "Last Updated" date. Your continued use of our Website after changes constitutes your acceptance of the modified Terms.
We encourage you to review these Terms periodically to stay informed about our policies and practices.
We may terminate or suspend your access to our Website immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, warranty disclaimers, indemnity, and limitations of liability.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RGB Room Lighting Store regarding your use of our Website and purchase of our products, superseding any prior agreements or communications.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales. However, if you are a consumer residing in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
If you have any concerns or disputes regarding our products or services, we encourage you to contact us first to resolve the issue informally. Most concerns can be quickly resolved through direct communication with our customer service team.
If informal resolution is unsuccessful, you may have the right to refer your complaint to an Alternative Dispute Resolution (ADR) provider or the Online Dispute Resolution platform provided by the European Commission.
If you have any questions about these Terms & Conditions, please contact us:
RGB Room Lighting Store
973 Watson Haven
Tonyside TN12 9PU
United Kingdom
Phone: +44 2689 408734
Email: info@rgblightingstore.com
Company Registration Number: 97082654
Our customer service team is available Monday to Friday, 9:00 AM to 6:00 PM GMT.
Acceptance: By using our Website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.